Privacy Statement
Shahji Group's privacy policy covers the collection and use of personal information that may be collected by Shahji Group anytime you interact with Shahji Group, such as when you visit our website, when you purchase Shahji Group products, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Shahji Group, and we go to great lengths to protect it.
Why we collect personal information
Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you're discussing a service issue on the phone with a sales or customer service associate, participating in an online survey, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Shahji Group products you own, such as their SKU numbers, and date of purchase. We collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.
When we disclose your information
Shahji Group takes your privacy very seriously. Be assured that Shahji Group does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Shahji Group group globally who will safeguard it in accordance with Shahji Group's privacy policy. There are also times when it may be advantageous for Shahji Group to make certain personal information about you available to companies that Shahji Group has a strategic relationship with or that perform work for Shahji Group to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Shahji Group's policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Shahji Group website. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Shahji Group takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Integrity of your personal information
Shahji Group has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can request a copy of your personal information, and your interactions with our sales and support agents by contacting us at the email address below.
Our companywide commitment to your privacy
As we said, Shahji Group takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Shahji Group employees and strictly enforce privacy safeguards within the company. In addition, Shahji Group supports industry initiatives — such as the Online Privacy Alliance and TRUSTe — to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.
Shahji Group abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. You'll find more information about the U.S. Department of Commerce Safe Harbor Program ..
Shahji Group's website has links to the sites of other companies. Shahji Group is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
