Shahji.com Return Policy - Houston Indian Jewelry

Untitled Document

Items in your Shopping Bag: 0
Total Value in your Bag: $0.00

All orders placed Thursday September 2 to September 6th will be shipped on September 7th, We apologize for the inconvenience.

All New Arrivals

Untitled Document

Return Policy by Shahji

Our 15-day return policy gives you enough of time to consider your jewelry purchase. If for any reason you are not satisfied, you can return any item within 15 days of the date of purchase for a full refund, we have no re-stock fee. To ensure that our product has not been tampered with or used, we will install a security tag. If that tag has been removed, we can only issue you a store credit. You may leave the tag on while you are considering your purchase to ensure your full refund. Once we receive your returned item and it is inspected for wear and damage, your refund will be processed in 1 to 2 days. Items showing signs of wear, altered, resized, or damaged cannot be accepted for return. Returns sent via improper packaging and care will not be accepted. If the product was damaged due to our negligence, please contact us immediately and we shall make arrangements accordingly.

Request a Return Label ( for orders of $500 and higher ) or use your own shipping provider. If we provide you with the return label, we will deduct the cost of the return shipping on your return amount.

Call 713-487-8877 or e-mail us at customerservice@shahji.com to let us know about the return and or request a return label

Carefully Pack Your Return. Return the jewelry as you received it, with its jewelry box, or folder, and with all documents that may have come with your purchase. Take the time and effort to pack your jewelry. Jewelry damaged during the return process will not be accepted.

If we supply you with a return label, visit your local UPS store and drop off the package. Otherwise if you use your own method, follow all instructions on proper shipping.

Always obtain a receipt for your protection.

If you pay by credit card, we will issue the refund to that credit card only, if you pay by check or money order, we will issue you a check in the mail.

Send Returns to:

Shahji Group Inc
5433 Westheimer Rd Suite 715
Houston, Texas 77056

You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at customerservice@shahji.com

* Shahji Group Inc is not be responsible for loss or damage of return shipments

22kt Gold Pendant Set - Ansa Collection

Untitled Document

Want to Pay over time? - Lay away

We offer a flex pay that lets you make monthly payments for up to 10 months, once all your payments are complete, we will ship out the product to you. There is no extra fee, no interest, just a simple and easy flexible option for you and us. - Call us to get started :)

The Shahji Guarantee

All our jewelry is hallmarked and guaranteed, each item is accompanied by a guarantee certificate that will indicate the purity and the guarantee based on the London Hallmarking Standards.

Custom Orders

At Shahji, we are ready to take your custom order. If you have an idea, let us help you bring it to life. All our jewelry can be modified and sized accordingly. Call us for details regarding custom jewelry work.

Toll Free: 1-888-742-4544

About Us Contact Us Privacy Policy Shipping Policy Return Policy Jewelry Care Live Gold Chart